Terms of use
Terms of use
Terms of sale and purchase of goods
1.1. These terms of sale and purchase of goods (hereinafter – the Terms) are a legal document binding on the Parties, which sets out the rights, obligations and responsibilities of the Buyer and the Seller when the Buyer purchases goods in the e-shop.
1.2. The Seller reserves the right to change, correct or supplement the Terms at any time, taking into account the requirements of legal acts. The Buyer is informed on the e-shop website. When the Buyer shops in the e-shop, the Terms valid at the time the order is placed apply.
1.3. The following have the right to buy in the e-shop:
1.3.1. natural persons with legal capacity, i.e. persons who have reached the age of majority and whose legal capacity has not been restricted by a court;
1.3.2. minors aged 14 to 18, only with the consent of their parents or guardians, except where they dispose of their own income independently;
1.3.3. legal entities;
1.3.4. authorised representatives of all the persons listed above.
1.4. By approving the Terms, the Seller also guarantees that, in accordance with clause 1.3 of the Terms, the Buyer has the right to buy goods in the e-shop.
1.5. The contract between the Buyer and the Seller is deemed concluded from the moment the Buyer, having filled the shopping cart in the e-shop, entered the delivery address, chosen the payment method and read the Seller’s Terms, clicks the “Confirm order” button (see “Supply of goods, delivery prices, privacy policy”).
1.6. Every contract concluded between the Buyer and the Seller is stored in the e-shop.
All products are shipped from Šiauliai. Ordered and paid products are shipped on the following terms:
Delivery starts as soon as the money reaches our account. The delivery time is extended by the time it takes us to receive the bank transfer.
If you have any questions about delivery, please email menoja@splius.lt Orders are processed only on working days, 10.00–18.00.
HANDING OVER THE GOODS:
Orders in Lithuania are delivered 9.00–17.00, on working days only.
If your home address has a coded entrance door, be sure to enter the door code in the recipient address field (e.g. Lietuvos pr. 11-22, door code 000).
DELIVERY PRICE:
• Delivery in Lithuania – up to 8 Eur.
• Delivery abroad is charged according to Lithuanian Post rates (specified individually for each order)
• Parcels returned due to an inaccurate address.
PRIVACY POLICY
1. General provisions
1.1 This privacy policy governs the main principles and procedure for collecting, processing and storing the personal data of the VšĮ Menoja online shop (hereinafter – www.menoja.lt) and www.menoja.lt customers (hereinafter – You, Your).
1.2 The collection, processing and storage of your personal data are governed by this privacy policy, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts.
1.3 By providing your personal data in the e-shop, you agree that www.menoja.lt will manage and process them for the purposes, by the means and in the manner provided for in this privacy policy and legal acts.
1.4 We undertake to sell products to natural persons who are at least 18 years old. If you are under 18, you may only buy with the consent of your parents or guardians.
2. Collection, processing and storage of personal data
2.1 www.menoja.lt follows these main principles of personal data processing:
2.1.1 Personal data are collected for specified and legitimate purposes.
2.1.2 Personal data are processed accurately and fairly.
2.1.3 Personal data are kept up to date.
2.1.4 Personal data are stored no longer than required by the established purposes of data processing.
2.1.5 Personal data are processed only by employees who have been granted such a right.
2.1.6 All information about the personal data processed is confidential.
2.2 www.menoja.lt respects your right to privacy. Your personal data (name, surname, address, phone number, email address and other information provided in the e-shop registration form) are collected and processed for the following purposes:
2.2.1 to process your orders;
2.2.2 to issue financial documents (e.g. invoices);
2.2.3 to solve problems related to the supply or delivery of products;
2.2.4 to fulfil other contractual obligations;
3. Transfer of personal data to third parties
3.1 Transfer of personal data to third parties
3.1.2 The Seller has the right to transfer information to third parties only to achieve the purposes set out in point 2.2.
3.1.3 Only in accordance with the procedure established by the laws of the Republic of Lithuania.
4. Registration rules
4.1 In the registration form you must provide complete, detailed and correct information about yourself. If you provide inaccurate, false or misleading data in the registration form, we have the right to cancel your registration and delete the data or restrict your ability to use the e-shop.
5. Changing or updating personal data
5.1 You have the right to change and/or update the information provided in the registration form at any time by notifying us at menoja@splius.lt or by phone +370 682 43408
6. Cookies
6.1 Please note that in order to offer you full services on our website, we store information (cookies) on your computer (device). We will use the stored information to recognise you as a previous user of the website and to collect website traffic statistics. You can view at any time what information (cookies) we store and delete some or all of the stored cookies. You also have the right to refuse the storage and use of information (cookies) on your computer (device), but in that case some website functions may not be available to you. We assume that by using the e-shop you agree that information is stored on your computer (device). You can withdraw your consent at any time by changing your browser settings or by contacting us using any of the contacts published on the website.
7. Changes to the rules and final provisions
7.1 www.menoja.lt has the right to partially or fully change the Privacy terms by announcing this in the e-shop. Further use of our website’s services means compliance with these rules. All disagreements and disputes are resolved through negotiation. If no agreement is reached, disputes are resolved in accordance with the laws of the Republic of Lithuania.
If you have any questions or suggestions, please write to us: menoja@splius.lt